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No
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When you called to schedule an appointment, was the person you spoke with helpful and knowledgeable in answering your questions?
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Yes
No
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Were you able to schedule an appointment within the time frame you wanted?
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Yes
No
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On the day of your appointment did we arrive within the timeframe that was given when scheduling your appointment?
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Yes
No
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If we did not arrive within the scheduled time frame, did you receive a call advising that they would be early or late?
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Yes
No
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Were the Technicians professional, courteous, and neatly attired?
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Yes
No
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Did your Technician ask for a tour of the areas to cleaned, including any furniture?
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Yes
No
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Did they go over what they were going to clean, recommend any additional services, and go over the total cost ?
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Yes
No
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Did the Technician discuss your areas of concern?
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Yes
No
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Did your Technician talk about stains that they may not be able to be completely removed?
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Yes
No
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Did the Technician show respect to you and your belongings while moving throughout your house?
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How would you rate the services performed? (5=Excellent, 1=Worst)
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Yes
No
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Would you recommend us to your Friends, Neighbors, and Family? |
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